
nTier700 BlueScale Firmware Firmware Package History
July 2012 Release Notes—Spectra nTier700 Backup and Archive Appliance
22
Ifyouareusingatape librarywithIBMLTOtape
drivesinconjunctionwithyournTier,the
standardWindowsdevicedriverinstallation(via
theAddNewHardwarewizard)doesnotinstall
allthesoftwareneededtotakeadvantageofthe
tapedrives’features.
Ifthesystemautomaticallyassigneddriversto
thetapedrives,uninstallthedevicedriversfor
thetapedrivesafteryouinstalltheunit.Then,
usethefollowingproceduretoinstallthecorrect
devicedrivers:
1. Openacommandpromptwindow(Start >
Accessories > Command Prompt).
2. Typethefollowingcommandtoswitchtothe
directorywheretheLTOtapedevicedrivers
are
located:
cd C:\Program Files (x86)
\SpectraLogic\drivers\IBM LTO Tape
Drives 6.1.7.8
Note: ThenumberincludedintheIBMLTO
Tapes6.1.7.8sub‐directorynamemaynotbe
sameasinthisstep(forinstance,IBMLTOTapes
6.1.7.9insteadofIBMLTOTapes6.1.7.8).
3. Type
install
ifyouarenotusingMicrosoft
DataProtectionManager(DPM)orMicrosoft
RemovableStorageManager(RS M ).
–or–
Type
install -n
ifyouareusingDPMor
RSM.
Whenenteringinformation throughthe
BlueScalewebinterface,usingthekeyboardEnter
keymaynotworkasexpected.
Usethebuttonsintheinterfaceinsteadofthe
keyboard.Forexample,afterenteringthefolder
information,clicktheOKbuttonontheuser
interfaceinstead
ofpressingtheEnterkeyto
createthefolder.
Afterpower‐cyc lingthenTier700,youmay
experienceaproblemconnectingtotheBlueScale
WebinterfacethroughEthernetport1even
thoughtheunitisfunctioningnormally(thatis,
theIPinformationforEthernetport1iscorrect
andunchanged,theBlueScale
serviceisrunning,
andtheBlueScaleloginscreenisavailable
locally).
Oneworkaroundistopower‐cyclethenTier700
again.Theotherworkaroundistologintothe
nTier700locallyandthendisableandenablethe
networkinterfacecardthroughtheWindows
interface.
IfyouleavethefocusofyourWeb
browseronthe
Bladespageforalongperiodoftime,amemory
leakmayoccur.Whenthishappens,thebrowser
andtheWindowsoperatingsystembegintolag,
withfunctionslikeopeningtheStartmenutaking
muchlongerthannormal.
Torecoverthememory,closeyourbrowser
session.
Problem Workaround
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